We simply collect your information, to provide better and rich experience with your subsequent visits. For example, what kind of mobile recharge, you supposedly want, what kind of bus type you like to travel and what kind of deals or offers you like the most. We collect your information in two different ways.
Technical Information – The Information We Fetch
Whenever you use our service, our analytics fetches your technical information, like your browser, ip address, your operating system, and much other technically relevant information.
WHYWe Collect and how we Use Your Collection
We collect your personal information, to understand your personal behavior, and choices, so we can create better experience for you, whenever you visit our web portal and secondly, to offer you better deals and propagation than your ideal choice.
We collect your technical information, simply for the sake of improving our back-end technology, so we can give you quick and hassle free experience. And you always come back to use our service.
WHYWe Collect Your Kyc document
We take KYC document Aadhaar card pan card selfie or bank passbook from our user so that we can know the veracity of our user that in actual he is the person who has put this request to us. We take this document to identify their genuineness. We keep this document with us and delete it as soon as KYC is complete. We don’t use any of it. We do this only as a formality to check their veracity.
HOW to Access Your Information and Update it.
We always provide an access point to your information whenever you use our services. So there is no need to worry about information access and updatation. But in any case, if you have any problem in accessing your own information, you can always contact us.
USE OF Demographic / Profile Data / Your Information
We use personal information to provide the services you request. We use your personal information to resolve disputes; troubleshoot problems; Send money, collect money; measure consumer interest in our products and services and we may use this information to keep you apprised on any online and offline offers, products, services, and updates that shall be made available for use of our customers. We use the information thus obtained to customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions which are an integral part of the use of this application; and as otherwise described to you at the time of such collection. We identify and use your IP address to help diagnose problems with our server, and to administer our app. Your IP address is also used to help identify you and to gather broad demographic information. ecopay.co.in uses the SMS platform for sending messages related to password reset, Beneficiary addition, Maintenance Notification for our Agents etc.
SHARING of Personal Information
NO INFORMATION DISCOLOSURE POLICY TO THIRD-PARTIES
We don’t share any personal or confidential information to any third-party for commercial and personal profit. However, we use your information for our in-house projects to make better future products and services.
WE are 100% SECUREDand Certified
We are GeoTrust certified service, which guarantees your personal information is in safe hands, and 100% secured from any internet hack or data theft attacks. Though along with GeoTrust SSL certification, we have also employed many security checks to make leak-free system.